FAQ

Frequently Asked Questions.

FAQ

Questions, answered

The things international visitors ask us most about China Guide.

What is China Guide?

China Guide is a platform connecting international visitors with local travel, wellness, healthcare and business service resources across China.

Which countries do you serve?

We welcome international visitors, with a particular focus on Southeast Asia, including Malaysia, Singapore, the Philippines, Vietnam, Indonesia and Thailand.

Can I customize my China itinerary?

Yes. We can help coordinate travel arrangements based on your destinations, interests, schedule and requirements.

Can you arrange medical appointments in China?

We can assist with appointment coordination and related travel arrangements through appropriate healthcare providers, subject to availability and eligibility.

Can you arrange factory visits?

Yes. We can coordinate inquiries and factory visits based on your industry interests and the availability and approval of relevant factories.

Do you provide English-speaking guides?

We can help arrange language support and local guide services, subject to destination and availability.

How do I make a booking?

Contact our team with your requirements. We will review your request, confirm service availability and provide a proposal.

How do I make payments?

Payment methods, deposit requirements and payment terms will be provided in the service proposal and confirmed booking agreement.

Is China Guide a travel agency?

Travel services are delivered by a licensed inbound travel agency, Shanghai Kaixuan Sightseeing Travel Service Co., Ltd. China Guide coordinates planning, local connections and support; the contracting and licensed service delivery are handled by the agency.

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